Burrow is a 24/7 social media monitoring service built for university governance, risk, and student safety. We detect emerging issues early, remove or triage harmful content where required, and escalate within minutes to the right teams across corporate communications, student safety, campus security, complaints and social. We provide leadership-ready briefs, incident logs, and sentiment reporting to support decision-making, risk oversight, and regulatory obligations, with time-stamped evidence of actions taken. Burrow also supports government relations teams with near real-time transcription of public hearings and university-related topics, creating governance-ready records for internal reporting and bodies such as TEQSA.